World Association of Nuclear Operators 
Moscow Centre
WANO – MC
25 Ferganskaya st, Moscow, 109507, Russia
Phone. +7 495 376 15 87
Fax: +7 495 376 08 97
info@wanomc.ru	
REQUEST
to provide technical and organizational information 
via WANO
1.	NPP/Organization: ZNPP	
2.	Information request topic:
Use of tools for intangible motivation of personnel to adjust the patterns of behavior and personnel 	
3.	Information request objective: Obtaining information on the experience of using tools for intangible motivation of personnel to adjust the patterns of behavior and personnel	
4.	Problem description: 
The ZNPP managers do not use the entire existing set of motivation tools. In order to effectively motivate personnel by the ZNPP managers, we kindly ask you to share your experience and best practices on the use of personnel motivation tools (especially of intangible nature)	
5.	Specific questions:
1.	Describe the system of motivation that exists at your nuclear power plant.
2.	What tools of intangible motivation for personnel are used?
3.	Provide examples of positive practices of using the tools of intangible motivation.
4.	Does the use of intangible motivation tools achieve the required effect in terms of demonstration of expected behavior by the personnel? 	
6.	Organizations proposed for distribution of this request:
All WANO Centers	
7.	Department – request initiator: Personnel Professional development Department	
8.	Contact details of the requester:
Name: Pavel Mishin
Job position: Head of Personnel Professional development Department
Office phone: +380613957388	Cell phone: +380669778250
e-mail: uprp1462@mgw.npp.zp.ua	
9.	Request date: 08/12/2021