SOC.mdSECURITY OPERATIONS CENTER
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HUMAN-LED INTELLIGENCE
ALWAYS-ON PROTECTION
TelemetryAI analysisHuman reviewResponse

WORKFLOW STUDYSignals converge at the SOC.

ILLUSTRATIVE SOC JOURNEY Protected Threat signal
SOC / MSSP · AI + HUMAN EXPERTISE

Machine
speed.
Human edge.

AI connects the signals. People own the decisions.
Managed detection and response, around the clock.

24/7/365CONTINUOUS PROTECTION
Human + AIONE UNIFIED DEFENCE
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Trusted where
security matters.

FinComBank
Moldovagaz
Chișinău International Airport
Aventus Group
← Back to the experienceIncident assistanceSECURITY OPERATIONS CENTER

Incident response / Urgent assistance

Experienced a breach?

For urgent incidents, call us now. Our team offers guided containment, executive communications and forensic readiness.

Incident line · call now(+373) 6767-8016Speak with the response team ↗24/7 hotline+373 (0) 22 022 969Contact the operations center ↗Incident supportsupport@soc.mdOpen your email application ↗
From first call to root cause

A coordinated response.

01

Guided containment

Incident management in TheHive, technical investigation and root cause analysis.

02

Executive communications

Incident reports and post-incident recommendations that leadership can act on.

03

Forensic readiness

Digital forensics and analysis, with GDPR breach-notification support when personal data is involved.

Response targets

Prioritized by severity.

Alerts are classified on arrival and handled according to severity and the agreed service scope.

Critical
Under 15 minutes
High
Under 1 hour
Medium
Under 4 hours
Low
Under 24 hours
Plan ahead

Build readiness before an incident.

Discuss an incident response retainer, case management and forensic support.

Your team. Our watch.

Let’s strengthen your defence.